People

Our directors and associates hold specialist skills and many years of practical experience. We have a unique and talented resource pool. Our team has held senior positions as directors of leading brands, trading nationally and internationally.

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Interim Resource

There are times when unexpected changes or issues arise within a business and short-term resource is required. Our experienced and knowledgeable team has the skills to manage complex situations quickly, understanding issues and finding practical solutions.
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Customer Experience

Customer experience (CX) is the product of an interaction between an organisation and a customer over the duration of their relationship. We can enhance this relationship by analysing and understanding the customer journey-the first step prior to developing, managing and delivering exceptional customer service.
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Sales Training

We design and deliver tailored training programs for managers and staff. Investing in your teams will make a significant impact to customer ‘touch points’, as well as improve staff morale and retention.
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Staff Scheduling

Staff scheduling is more than creating rotas to meet the peaks of trade or workload. It is the complete management of staff information, documents, recruitment, , training schemes, absence, HR processes and time sheet management. From simple spreadsheets to advanced technological solutions we have the experience and tools, which can be tailored to your requirements, freeing up your time to manage your business effectively.

How we worked with this to that

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prada-store

A selection of our People Clients

nespressologo
nationallibraryofscotland
RUGBYWORLDCUPLOGO
newlanarkworldheritage
hertssulogo

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Team

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